Privacy Policy - Multisoft Indonesia AABA

Your Privacy Matters: At Multisoft Indonesia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the AABA platform.

1. Information We Collect

We may collect the following types of information to provide you with the best possible service:

Account Information:

Full name and contact details
Email address for communications
Username and encrypted password
KYC verification documents
Identity verification information

Usage Data:

Pages visited and features used
IP address and location data
Browser type and device information
Session duration and interaction patterns
Operating system and screen resolution

Portfolio and Trading Data:

Wallet addresses you choose to connect
Token balances and portfolio values
Transaction history and trading patterns
Investment preferences and risk tolerance
Platform usage analytics and performance metrics

2. How We Use Your Information

We use your information for the following purposes:

Service Provision:

Provide, maintain, and improve the AABA Service
Display relevant crypto market data and analytics
Enable portfolio tracking and management
Process your transactions and requests

Communication & Support:

Communicate important updates and changes
Provide customer support and assistance
Send platform notifications and alerts
Respond to your inquiries and feedback

Security & Compliance:

Verify your identity and prevent fraud
Comply with legal and regulatory requirements
Monitor for suspicious activities and security threats
Improve our security measures and risk management

3. Data Storage and Security

Security Commitment: We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.

Technical Safeguards:

End-to-end encryption for data transmission
Secure data storage with encryption at rest
Regular security audits and penetration testing
Multi-factor authentication options

Administrative Controls:

Limited access to personal data on need-to-know basis
Regular employee security training
Incident response procedures
Compliance with international security standards

Important Notice: While we take reasonable measures to protect your information, no online service can guarantee absolute security. We encourage you to use strong passwords and enable two-factor authentication.

4. Sharing of Information

Our Commitment: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following limited circumstances:

With Your Consent

When you explicitly authorize us to share specific information

Legal Compliance

To comply with legal obligations, court orders, or regulatory requirements

Service Providers

With trusted partners who help operate our platform under strict confidentiality agreements

5. Third-Party Services and Integrations

The AABA Service may integrate with various third-party services to enhance functionality:

Blockchain Networks:

Direct blockchain data retrieval
Smart contract interactions
Transaction broadcasting

Market Data Providers:

Real-time price feeds
Historical market data
Trading volume information

Third-Party Privacy: Your use of integrated third-party services is subject to their own privacy policies. We recommend reviewing their terms before connecting external accounts.

6. Data Retention

We will retain your information only as long as necessary for the purposes outlined in this policy:

Active Accounts:

Data retained while your account is active and for a reasonable period after account closure

Legal Requirements:

Some data may be retained longer to comply with legal, regulatory, or tax requirements

Data Deletion: Upon account closure, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access

Request access to the personal information we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data under certain conditions

Right to Object

Withdraw consent for data processing activities

Exercising Your Rights: To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your data.

9. Children's Privacy

The AABA Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be communicated to you through the Service or via email with a new "Last Updated" date.

Stay Informed: We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

11. Contact Information

For privacy-related inquiries, questions about this policy, or to exercise your privacy rights, please contact us:

Email:
helpdesk@multisoft-indonesia.com

Privacy Officer:
privacy@multisoft-indonesia.com

Response Time:
We aim to respond within 30 days

Address:
Multisoft Indonesia
Jakarta, Indonesia